The idea of Serving is a big thing! This is emphasised at Agora’ italian Academy: we will teach how to serve, how to win over the customer, how to meet the customer, exchange a few jokes, and much more.
Winter Session: 10 February – 7 March 2026
Summer Session: 8 June – 5 July 2026
From 10:00 to 15:00 ITALIAN TIME
Bienfait Darius Ikuzwe, Biruktawit Tilahun, Data Isaac, Omar Sugira Rwego
Free
EDUCATIONAL PLAN
RESTAURANT AND BAR COMMIS
MODULE 1
- Organizational charts and professional figures
MODULE 2
- Job description
MODULE 3
- Occupational hygiene and safety and work uniforms and PPE
MODULE 4
- HACCP
MODULE 5
- Rules of behavior and attitude to work
MODULE 6
- Layout of the restaurant and bar
MODULE 7
- Types of services
MODULE 8
- The cafeteria and the American bar
MODULE 9
- Menus
MODULE 10
- Standard and operational procedures
