PROGRAMME OVERVIEW
The Master in Hotel Management and Operations is a 24-month postgraduate programme designed to develop advanced competences in strategic, financial and operational management within hotel organisations. The programme combines academic learning, applied research and Work-Based Learning, connecting knowledge, managerial competences and professional experience. Particular attention is given to strategic management, financial management, Revenue Management, marketing, leadership, hotel operations, sustainability, innovation and Artificial Intelligence.
15 March 2027 – 15 March 2029
24 months
Vincenzo Presti
€ 2.900,00
ECTS: 60
LEARNING OBJECTIVES
The programme develops competences in:
- strategic hotel management;
- financial analysis and budgeting;
- Revenue Management;
- marketing and sales;
- digital hospitality;
- human resources and leadership;
- hotel operations;
- sustainability and ESG;
- innovation and Artificial Intelligence;
- applied research and data analytics.
TEACHING & LEARNING METHODOLOGY
The Master combines:
- online lessons;
- individual study;
- applied research;
- case studies;
- project work;
- Work-Based Learning;
- supervised activities;
- Final Project / Thesis;
- final assessment.
CERTIFICATION
Upon successful completion of the programme and final assessment, Agorà Italian Academy issues the Diploma of Master in Hotel Management and Operations, corresponding to a 60 ECTS programme.
KEY INFORMATION
- Duration: 24 months
- ECTS: 60
- Language: English
- Delivery: Online + Individual Study + Applied Research + Work-Based Learning
- Academic Modules: 30 ECTS
- Work-Based Learning: 20 ECTS / 500 hours
- Final Project / Thesis: 10 ECTS / 250 hours
- Programme Director: Vincenzo Presti
- Tuition Fee: € 2.900,00
2027–2029 PROGRAMME CALENDAR
- Programme Start: 15 March 2027
- Academic & WBL Phase: March 2027 – September 2028
- Advanced Academic & Research Phase: December 2028 – March 2029
- Final Project / Thesis Development: 2028 – 2029
- Final Assessment & Thesis Discussion: March 2029
- Official Programme Completion & Certification: 15 March 2029
- Total Programme Duration: 24 months
Work-Based Learning is an integral component of the programme.
EDUCATIONAL PLAN
HOTEL MANAGER
Program Modules
The complete programme curriculum is available in the downloadable Programme Syllabus.
- Hotel Business Strategy & Global Trends
- Financial Analysis & Budgeting for Hotels
- Revenue Management & Forecasting Tools
- Marketing & Sales in International Hospitality
- Digital Hospitality & Social Media Strategy
- Human Resources & Multicultural Leadership
- Hotel Operations & Service Quality Standards
- Sustainability and ESG in Hospitality
- Innovation & Artificial Intelligence Applications
- Food & Beverage Management Excellence
- Research Methods & Data Analytics in Tourism
- Capstone Seminar: Emerging Challenges in Hospitality
