We prepare people who are passionate about providing guests with an experience that goes beyond expectations, people who enjoy being part of an ambitious team and who strive for continuous learning and improvement, without forgetting to have fun.
1–26 March 2027
4 weeks 10:00–15:00 CET
Stefania Rasia
197,00 €
EDUCATIONAL PLAN
MAID
MODULE 1
- The staff of the floor cleaning department : roles and tasks
MODULE 2
- Order management. Accommodation and cleaning of customer rooms
MODULE 3
- Standard customer room clothing
MODULE 4
- Order management. Setup and cleaning of bathrooms and customer rooms
MODULE 5
- Standard clothing for customer rooms bathrooms
MODULE 6
- Standard clothing for customer rooms bathrooms – Disabled
MODULE 7
- Cleaning memorandum
MODULE 8
- Courtesy line management
MODULE 9
- Trolley management
MODULE 10
- Minibar management
MODULE 11
- Local maintenance management
MODULE 12
- Service office management
MODULE 13
- Management of documentation to be presented in the rooms
MODULE 14
- Management of orders, setup and cleaning of common areas
MODULE 15
- Order management, storage and cleaning of bathrooms in common areas
MODULE 16
- Laundry management
